FAQs: Products

 

Cylinder Mower Sharpener

What is meant by the ‘mower cutting width’?

It’s the straight-across measure from one side of the cylinder blades to the other side ie. not along the curved blades.
See Cylinder Mowers

Can I use a 12” sharpener on a 14” cutting width mower, moving it along ?

No. You will sharpen the cylinder blades unevenly.

I can’t see the size of my cylinder mower on your website?

Choose the next up in size. It can be cut down to the size you need with a metal saw, eg 12” size for a 10” mower

Shear & Scissor Sharpener

Is the Tungsten Carbide sharpening block replaceable?

No, but it sharpens many pairs of shears, and usually lasts for at least 3 seasons.

Secateur & Lopper Sharpener

How long does the abrasive last?

It resharpens 12-15 fully blunt secateurs. The abrasive is not replaceable.

Drill Bit Sharpener

Can I use this with my cordless drill?

Yes, but the sharpening will take longer because of the slower speed of the cordless versus a mains drill.

Chainsaw Sharpening Kit

How do I decide the right size kit for my saw? 

The instruction manual usually states the chainsaw size (pitch). Otherwise look at any three consecutive rivets on your chain and measure the distance in inches between the centres of the two outer ones (ignore the middle one). Divide this distance by 2. eg if the measure is ½” the pitch is ¼”.
See Chainsaw Sharpener Kit

How long will the files last?

Round file: depending on chainsaw length (ie. number of cutters), should last 2 gardening seasons. Flat file: many years
Replacement files available

2in1 Knife & Scissor Sharpener

Are the carbide sharpening heads replaceable ?

Only for the knife sharpening - contact Customer Service. The scissor sharpening carbide is not replaceable.

Wetstone Chisel & Plane Blade Sharpener

What’s the benefit of water-cooling?

A powered sharpener will sharpen a blunt chisel quickly, but there’s a good chance that the fine cutting edge will become very hot against a dry grinding wheel. The steel will then lose its temper (strength), the chisel will 'blue', and need to be reground. Water-cooling prevents this.

Can I use this with my cordless drill?

Yes, but the sharpening will take longer because of the slower speed of the cordless versus a mains drill.

Other product questions

If you have any other questions, please contact Customer Service on 0870 727 0436 or email This email address is being protected from spam bots, you need Javascript enabled to view it

FAQ's Shopping

How do I order from Multi-Sharp?

You can order either:

• Online - by credit card. You will need to provide your email address and create a password to set up a shopping account with us. This account is free and incurs no obligation.

• By phone - by credit card on 0870 727 0436. (0044 870 727 0436 if dialling from outside UK). Normal opening hours are: Monday to Friday 8am to 9pm, Saturdays 8am to 6pm, Sundays 9am to 6pm.

• By post - with cheque or postal order to: Multi-Sharp Tools, PO Box 170, Ashford, Kent TN24 0ZX, UK

• We accept Visa, Mastercard & Maestro credit cards. Your card is charged only on the day of despatch of your order, not before.

• We only accept transactions in Pounds Sterling (GBP).

Are my details secure?

All orders are processed over a secure internet connection. Our Secure Servers will encode your information. Your personal and credit card information is fully protected. Furthermore, all customer information is used only in accordance with the Data Protection Act 1998.

Do your prices include VAT?

Yes; at 17½%. But delivery charge is extra.

I am having difficulty submitting my order on-line.

If you are having difficulties, please email our Customer Service department, or call our order line on 0870 727 0436.

Do you deliver outside the UK?

Yes, but we can deliver only within the countries of the European Community: Austria, Belgium, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia (Slovak Republic), Slovenia, Spain, Sweden, United Kingdom (incl. Channel Isles).